SMS Program
FamilyColab text alerts
FamilyColab uses text messaging for low-volume, transactional family alerts. This page explains who can subscribe, what messages are sent, and shows the exact opt-in form and disclosure used on the website.
Last updated September 2, 2026
Program summary
FamilyColab text alerts are intended for parent-managed family accounts. This program is transactional only and is designed to notify opted-in adults about time-sensitive family workflow events.
- Meal plan approval requests that need parent or guardian review.
- Reminder alerts for pending approval requests.
- Status updates when an approval request is approved, declined, or otherwise resolved.
FamilyColab does not use this SMS program for general marketing or promotional blasts.
Who can subscribe
Text alerts are intended for parents or guardians who manage a FamilyColab family account. Child-facing profiles are not the target audience for this notification program.
Subscription is optional. Consent to receive text messages is not a condition of purchase or use of FamilyColab.
Website opt-in flow
The website opt-in flow used for FamilyColab text alerts works as follows:
- A parent or guardian signs in to FamilyColab and opens the SMS Alerts section of their profile page.
- The user types a mobile number into the text alerts field on that card.
- The user checks the dedicated consent box agreeing to receive FamilyColab transactional text alerts, then selects Save SMS alerts.
- FamilyColab records the consent event with the mobile number, timestamp, disclosure version, and collection source before any alerts are sent.
The opt-in form and consent disclosure
The card below is the actual opt-in form and consent disclosure shown to a signed-in parent or guardian in the SMS Alerts section of their FamilyColab profile. It is reproduced here in full so the opt-in process and its disclosure language can be reviewed without an account. Nothing typed into this copy is saved or submitted.
SMS Alerts
Meal approval texts
Enable low-volume, transactional text alerts for meal approval requests, reminders, and approval status changes.
Not subscribed
No SMS consent has been recorded yet.
This is the live opt-in card exactly as it appears to a signed-in parent or guardian. Entries made here are not saved or submitted.
Save SMS alertsMessage frequency and subscriber controls
- Message frequency varies based on family activity and pending approval events.
- Msg & data rates may apply.
- Reply STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to stop text alerts.
- Reply HELP for help or visit the FamilyColab contact page.
Related legal pages
Review the SMS-specific policy pages before enabling alerts or submitting carrier registration paperwork.
